What this evidence points to
Confirm supply power and the door switch before deeper testing.
GE model suffixes can identify materially different revisions. Enter the full label value. Confirm supply power and the door switch before deeper testing.
Stop if the breaker trips or there is a burning smell.
Likely next actions
Verify power and controls
Check the plug, breaker, cycle and Start-button behavior.
Inspect the door switch and strike
Check the door closes and the switch is not visibly damaged.
Professional drive and thermal diagnosis
Have the thermal fuse, belt switch, motor and controls tested.
What FixEvidence outcomes show
Outcome data is still growing
We do not publish a success percentage until there are at least five relevant attempts. Official guidance remains clearly separate from user outcomes.
Add a repair outcome →Is another repair worth it?
Compare age, money already spent, next repair cost and replacement price.
Frequently asked questions
Should I replace a part based only on an error code?
No. An error code identifies a detected condition, not always the failed component. Rule out safe, inexpensive causes and confirm against the exact model.
Why does FixEvidence ask what I already tried?
Because the best next action changes when earlier checks have failed. Removing repeated advice is central to the ranking engine.
Are FixEvidence success rates verified?
Every percentage displays its number of attempts and confidence. Model photos, receipts, invoices, technicians and completed follow-ups are tracked as separate evidence signals.