What this evidence points to
The fastest path is to identify whether water moves slowly, whether the pump hums, and which free checks are already ruled out.
Bosch commonly uses an E-Nr plus revision number. Both can matter when matching support information. The fastest path is to identify whether water moves slowly, whether the pump hums, and which free checks are already ruled out.
Stop if water is actively flooding, wiring smells hot, or the breaker trips.
Likely next actions
Clean the pump filter
Inspect and clean the user-accessible drain filter.
Check the drain hose and standpipe
Inspect for kinks, crushing, blockage or incorrect insertion depth.
Inspect the pump impeller for obstruction
Check the accessible pump cavity for debris and damaged movement.
Test or replace the drain pump
Use the model-specific procedure to confirm pump operation before replacement.
Professional sensing/control diagnosis
Have a technician test pressure sensing, wiring and control output.
What FixEvidence outcomes show
Outcome data is still growing
We do not publish a success percentage until there are at least five relevant attempts. Official guidance remains clearly separate from user outcomes.
Add a repair outcome →Is another repair worth it?
Compare age, money already spent, next repair cost and replacement price.
Frequently asked questions
Should I replace a part based only on an error code?
No. An error code identifies a detected condition, not always the failed component. Rule out safe, inexpensive causes and confirm against the exact model.
Why does FixEvidence ask what I already tried?
Because the best next action changes when earlier checks have failed. Removing repeated advice is central to the ranking engine.
Are FixEvidence success rates verified?
Every percentage displays its number of attempts and confidence. Model photos, receipts, invoices, technicians and completed follow-ups are tracked as separate evidence signals.